As a client-focused investment adviser, customer satisfaction is our ultimate goal. If at any point we do not meet your expectations, please let us know immediately by contacting your Relationship Manager. Together we endeavor to find a way to resolve the issue.

However, if you are not able to reach an amicable solution with Belvoir Wealth Management AG through this process, you can contact the OFS Ombud Finance Switzerland. This is the ombudsman service responsible for complaints against Belvoir Wealth Management AG in Switzerland, and it is a neutral mediation and information agency.

OFS Ombud Finance Switzerland

Rue du Conseil Général 10

1205 Geneva

Tel.: +41 22 808 04 51

Further information on the ombudsman’s office and its mediation process can be found on the OFS Ombud Finance Switzerland website https://ombudfinance.ch/